May 24, 2007 

Dear Pet Owner:

 

Thank you for your interest in Menu Foods.   Menu Foods wants to express sympathy to those pet owners whose pets have become sick or died, and to assure you that we are doing everything we can to address your concerns.   It has always been our desire to compensate pet owners for reasonable expenses that we can identify as being caused by contamination of Menu Foods’ products. 

 

On May 24, 2007, a United States federal court issued an order that, for the time being, prevents Menu Foods from having direct contact with individual U.S. pet owners.  While we do not believe the prohibition extends to Canada, Menu Foods is reviewing how best we can be fair to both Canadian residents and U.S. residents, so that all of the claims of pet owners can be resolved.  Until this review is complete, Menu Foods is not in a position to settle claims by Canadian pet owners.  We will post additional information when our review is complete.